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Instituto Federal de Telecomunicaciones


InicioTramitesUser subscriptions and cancellations information delivery
User subscriptions and cancellations information delivery
Folio: UC-01-001

Article 40 of the Reglamento del Servicio de Televisión y Audio Restringidos, published in the Federal Official Gazette on February 29, 2000.

Who?

Public networks concessionaires and licensees.


When or in what cases?

When they render restricted television services, they shall deliver this information each calendar quarter.

Format “User Reports (subscriptions and cancellations)”.


Legal basis:

Article 40 of the  Reglamento del Servicio de Televisión y Audio Restringidos.

Article 292 of the Ley Federal de Telecomunicaciones y Radiodifusión.

Article 15 of the Ley Federal de Procedimiento Administrativo.

Compliance with the obligation or procedure is a notice, therefore, it does not require an answer from the Federal Telecommunications Institute.


Legal basis:

Not applicable.

Business or natural days, months:

Compliance with the obligation or procedure is a notice, therefore, it does not require an answer from the Federal Telecommunications Institute.


Is constructive assent or denial applicable?:

Not applicable


Legal basis:

Not applicable.

Format “User Reports (subscriptions and cancellations)”.  

Reglamento del Servicio de Televisión y Audio Restringidos, published in the Federal Official Gazette on February 29, 2000.


Format(s):

  User Reports - subscriptions and cancellations

Data:

1. Concessionaire

2. Coverage Area.

3. File number.

4. Quarter being reported.

5. Active subscribers previous month (Basic service).

6. Cancellations (Basic service).

7. New subscriptions (Basic service).

8. Active subscribers current month (Basic service).

9. Income generated by the service (Basic service).

10. Active subscribers previous month (Bidirectional data transmission service).

11. Cancellations (Bidirectional data transmission service).

12. New subscribers (Bidirectional data transmission service).

13. Active subscribers current month (Bidirectional data transmission service).

14. Income generated by the service (Bidirectional data transmission service).

15. Active subscribers previous month (Local service signal transmission service).

16. Cancellations (Local service signal transmission service).

17. New subscribers (Local service signal transmission service).

18. Active subscribers current month (Local service signal transmission service).

19. Income generated by the service (Local service signal transmission service).

20. Legal representative and/or concessionaire, and

21. Date.


Legal basis:

Article 292 of the Ley Federal de Telecomunicaciones y Radiodifusión.

Article 15 of the Ley Federal de Procedimiento Administrativo.

Documents:

Simple copy of the documents evidencing the capacity of the interested party.


Legal basis:

Article 15, last paragraph, of the Ley Federal de Procedimiento Administrativo.

Business or natural days, months:

10 business days following the delivery of the corresponding document.


Legal basis:

Article 17-A, second paragraph, of the Ley Federal de Procedimiento Administrativo.

Not applicable.


Legal basis:

Not applicable.

Amount

Free of charge.


Legal basis:

Not applicable.

Not applicable.


Legal basis:

Not applicable.

Filing Office of the Federal Telecommunications Institute

Insurgentes Sur 1143, Ground Floor, Col. Noche Buena, Delegación Benito Juárez, zip code 03270, Mexico City, Mexico. 
Phone: (55) Phone: (55) 5015 4000 or 01 800 200 0120
Service hours: Monday thru Thursday, from 9:00 to 6:00 PM hours and Friday from 8:30 AM to 4:30 PM hours.

 

Underdirector of Telecommunications Supervision 1

Carlos Botello Avendaño

carlos.botello@ift.org.mx

Av. Insurgentes Sur 838, Fourth Floor, Col. Del Valle, Delegación Benito Juárez, zip code 03100, Mexico City, Mexico. Phone: (55) 5015 4000 Ext. 2469

Head of the Department of Telecommunications Supervision 2

Eusebio Rubio Rangel

eusebio.rubio@ift.org.mx

Av. Insurgentes Sur 838, Fourth Floor, Col. Del Valle, Delegación Benito Juárez, zip code 03100, Mexico City, Mexico. Phone: (55) 5015 4000 Ext. 4396

there is no information there is no information there is no information there is no information

In order to inform facts that may imply a presumption of responsibility for acts or omissions of the Institute´s public servants in the performance of their employment, position or commission, within the framework of the Ley General de Responsabilidades Administrativas, you can submit your complaint to the Internal Control Body of the Federal Telecommunications Institute, through the Deputy General Directorate of Complaints and Investigations in one of the following ways:

• By e-mail,

• By written document presented in the Filling Office of the Internal Control Body of the Federal Telecommunications Institute,

• Personally at the offices located at the following address:

Insurgentes Sur Avenue # 838, First Floor, Colonia del Valle, Zip Code 03100, Delegación Benito Juárez, in Mexico City, Mexico.

From Monday to Thursday from 9:00 to 18:30 hours and Friday from 9:00 to 15:00 hours.

• By the following email address: denuncias.oic@ift.org.mx

• By telephone, at the number: (55) 50152082, or

• Throught web site of the Federal Telecommunications Institute at the Formulario de presentación de denuncias contra las servidoras y los servidores públicos.

In case of requiring the corresponding receipt acknowledgment, a copy of the informative document shall be delivered.

Important:

- All data included in this Website is intended for information only and shall not be considered as binding for the Federal Telecommunications Institute.

- All information submitted to the Federal Telecommunications Institute shall be in Spanish language.

Not applicable.

Non-binding courtesy translation
Last modified date: Friday, October 18, 2019.
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