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InicioTramitesRequest for resolution on terms and conditions not agreed upon on the subject of trading and resale of mobile telecommunications services by Virtual Mobile Carriers
Request for resolution on terms and conditions not agreed upon on the subject of trading and resale of mobile telecommunications services by Virtual Mobile Carriers
Folio: UPR-01-004

Article 15, section XIII, of the Ley Federal de Telecomunicaciones y Radiodifusión, published in the Federal Official Gazette on July 14, 2014

Article 25, section I, of the Estatuto Orgánico del Instituto Federal de Telecomunicaciones, published in the Federal Official Gazette on September 4, 2014.

Who?

Virtual Mobile Carriers.


When or in what cases?

When a disagreement arises about the conditions, terms and rates on the subject of trading and resale of telecommunications services by Virtual Mobile Carriers.

Free form document requesting the resolution of the disagreement arising from the conditions, terms and rates for the trading and resale of telecommunications services by Virtual Mobile Carriers, submitted before the Filing Office of the Federal Telecommunications Institute.


Legal basis:

Article 15 of the Ley Federal de Procedimiento Administrativo.

Decision from the Federal Telecommunications Institute ruling about the conditions, terms and rates for the trading and resale of mobile telecommunications services by Virtual Mobile Carriers that were not agreed upon. 


Legal basis:

Article 57, section I, of the Ley Federal de Procedimiento Administrativo.

Business or natural days, months:

Not applicable.


Is constructive assent or denial applicable?:

Not applicable


Legal basis:

Not applicable.

Not applicable.

Data:

1. Name of the petitioner (legal representative).

2. Name of the corporation being represented by the legal representative.

3. Address for service.

4. Name and corporate name of the opposite party.

5. Clear petition about those conditions not agreed upon. 


Legal basis:

Article 15 and 19 of the Ley Federal de Procedimiento Administrativo.

Documents:

1. Legal instrument evidencing the capacity of the persons acting on behalf of the concessionaires.

2. Any documents attached to the main document.

3. Original request including the information indicated un the “Required data to perform the procedure” section.

4. Copy of the request for acknowledgment of receipt.


Legal basis:

Articles 15, 15-A, section I, and 19 of the Ley Federal de Procedimiento Administrativo. 

Business or natural days, months:

10 business days following the delivery of the corresponding document. 


Legal basis:

Article 17-A, second paragraph, of the Ley Federal de Procedimiento Administrativo. 

It is not applicable in case the concessionaires sign an agreement.


Legal basis:

Article 57, section VI, of the Ley Federal de Procedimiento Administrativo.

Amount

Free of charge.


Legal basis:

Not applicable.

Not applicable.


Legal basis:

Not applicable.

Filing Office of the Federal Telecommunications Institute.
Av. Insurgentes Sur 1143, Ground Floor, Col. Noche Buena, Delegación Benito Juárez, zip code 03720, Mexico City, Mexico.
Phone: (55) 50 15 40 00 ó 01 (800) 200 01 20
Service hours: Monday thru Thursday, from 9:00 to 18:30 hours and Friday from 9:00 to 15:00 hours.

 

General Director of Regulation of Interconnection and Resale of Telecommunications Services

Sóstenes Díaz González

sostenes.diaz@ift.org.mx

Av. Insurgentes Sur 1143, Col. Noche Buena, Delegación Benito Juárez, zip code 03720, Mexico City, Mexico. Phone (55) 5015 4000 Ext. 4079

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In order to inform facts that may imply a presumption of responsibility for acts or omissions of the Institute´s public servants in the performance of their employment, position or commission, within the framework of the Ley General de Responsabilidades Administrativas, you can submit your complaint to the Internal Control Body of the Federal Telecommunications Institute, through the Deputy General Directorate of Complaints and Investigations in one of the following ways:

 

• By e-mail,

• By written document presented in the Filling Office of the Internal Control Body of the Federal Telecommunications Institute,

• Personally at the offices located at the following address:

 

Insurgentes Sur Avenue # 838, First Floor, Colonia del Valle, Zip Code 03100, Delegación Benito Juárez, in Mexico City, Mexico.

From Monday to Thursday from 9:00 to 18:30 hours and Friday from 9:00 to 15:00 hours.

 

• By the following email address: denuncias.oic@ift.org.mx

• By telephone, at the number: (55) 50152082, or

• Throught web site of the Federal Telecommunications Institute at the Formulario de presentación de denuncias contra las servidoras y los servidores públicos.

In case of requiring the corresponding receipt acknowledgment, a copy of the document shall be delivered.

Important:

- All data included in this Website is intended for information only and shall not be considered as binding for the Federal Telecommunications Institute.

 

- All information submitted to the Federal Telecommunications Institute shall be in Spanish language.

Not applicable.

Non-binding courtesy translation
Last modified date: Thursday, August 09, 2018.
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